Standard orders: For your convenience, we will accept checks, VISA, Master Card, AMEX and Discover Card. Custom orders require prepayment in full and are non cancelable or refundable. Uncut lumber in new condition may be returned for a credit, minus a 20% restocking fee. Return freight costs are the sole responsibility of the customer. It is the customer's responsibility to inspect and count all merchandise prior to signing the bill of lading and accepting the material. All claims for damages or short goods must be filled with the freight carrier. We pass on all freight discounts. All orders are shipped FOB Norristown, Pennsylvania. Call Plastic Lumber Yard at 610 277-3900 for an estimate in determining the best lumber grade for your application and the most economical, cost-efficient, design and delivery. You must unload truck, drivers are not responsible for unloading.